Panda Technologies - Power Outage at DC – Incident details

Experiencing major outage

Power Outage at DC

Monitoring
Major outage
Started 2 days ago

Affected

Hosting Server

Major outage from 7:30 PM to 12:00 AM

Email Archive

Major outage from 7:30 PM to 12:00 AM

MagicMail Email Server

Major outage from 7:30 PM to 12:00 AM

Phone System

Major outage from 7:30 PM to 12:00 AM

Phone Carrier

Major outage from 7:30 PM to 12:00 AM

Website

Major outage from 7:30 PM to 12:00 AM

Updates
  • Update
    Update

    AEP had the electric turned on there for awhile, but they have informed us more transformers have popped at multiple stations. We are back to the mercy of them.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We are continuing to work on a fix for this incident. We are working with the DC to get things back online ASAP